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PRIVACY POLICY

At AquiMejor, we value the trust you place in us. Therefore, we treat your personal information with the utmost care and prudence. This Privacy Policy describes how we collect and process your personal data through our website.

1.- WHO IS THE CONTROLLER OF YOUR DATA?

The controller of the personal data collected on the website WWW.AQUIMEJOR.COM is:

Company Name: Campanilla Italy Group S.L.
Tax ID (NIF): B18808915
Registered Office: C/Garrido Atienza 21, 18320 Santa Fe, (Granada)
Contact Phone: +34 958581034
Contact Email: info@aquimejor.com

2.- WHAT PERSONAL DATA DO WE COLLECT?

We collect your personal information to provide and continually improve our products and services. The types of data we collect are:

  • Information you give us: We receive and store the information you enter on our website, such as your name, address, phone number, payment details, and account information when you register, place an order, or communicate with us.
  • Automatic Information: When you browse our website, we automatically collect certain information, such as your IP address, browser type, operating system, and information about your interaction with our site. We use cookies and other identifiers for this purpose. For more information, please see our Cookie Policy.
  • Information from other sources: We may receive information from other sources, such as from shipping carriers (delivery updates) or from our partner sellers in relation to the orders they manage.

3.- FOR WHAT PURPOSES DO WE PROCESS YOUR DATA?

We process your personal information to operate, provide, and improve the services we offer. The purposes include:

  • Purchase and delivery of products: We use your data to accept and manage your orders, deliver products, process payments, and communicate with you regarding your purchases.
  • Improving our services: We analyze data to fix errors, and improve the usability and effectiveness of our website.
  • Communicating with you: We use your contact details to communicate with you through different channels (email, phone) in relation to our services.
  • Advertising: We use cookies to show you interest-based advertising. You can manage your preferences in our Cookie Policy.
  • Fraud Prevention and Legal Compliance: We collect and process data to comply with our legal obligations (e.g., for tax and accounting purposes) and to protect the security of our customers.

4.- DO WE SHARE YOUR PERSONAL DATA?

Our customers' information is a fundamental part of our business, and we are not in the business of selling data to third parties. We only share your data as follows:

  • Partner Sellers: When you purchase a product sold by one of our partners, we share the necessary information with them so they can complete the shipment and manage the order.
  • Service Providers: We hire other companies to perform functions on our behalf, such as transport companies to deliver packages, payment gateways to process transactions, and marketing service providers. They have access to the information necessary to perform their functions but may not use it for other purposes.
  • Compliance with the law: We disclose personal information when we believe it is necessary to comply with the law or to protect the rights, property, or safety of AquiMejor and our users.

5.- HOW DO WE PROTECT YOUR INFORMATION?

We work to protect the security of your personal information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of your data.

6.- HOW LONG DO WE KEEP YOUR DATA?

We keep your personal information for the time necessary to fulfill the purposes for which it was collected, as well as to comply with legal obligations (e.g., for tax and accounting purposes). Once the legal periods have elapsed, your data will be securely deleted.

7.- WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?

You have the right to access, rectify, and erase your personal data, as well as to request data portability. You can also object to our processing of your data or ask us to restrict such processing in certain circumstances.

You can exercise your rights by accessing the "My Account" section of our website or by contacting us using the details provided in section 1 of this policy. If you believe your rights have not been addressed, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD).

8.- MINORS

Our services are not intended for minors. Products for children that we sell must be purchased by adults. Minors under 18 may only use our services under the supervision of a parent or guardian.

We reserve the right to make changes to this Privacy Policy. We recommend that you visit our website frequently to check for the most recent changes.