This page contains the Terms and Conditions (the “Terms and Conditions”) for the purchase of products (the “Products”) that appear on our website http://www.aquimejor.com (the “Website”). Placing an Order implies acceptance of these Terms and Conditions.

1. ABOUT US AND OUR BUSINESS MODEL

1.1 The Website is operated by Campanilla Italy Group S.L. ("AquiMejor"), with NIF B18808915 and registered office at C/Garrido Atienza 21, 18320 Santa Fe, (Granada). You can contact us through our contact form, at the email info@aquimejor.com or by phone at +34 958581034.

1.2 To offer the widest variety, at AquiMejor we operate with a mixed model: we sell products managed and shipped directly by us, and we also offer products sold and shipped by a network of partner sellers ("Partners"). These Terms and Conditions apply to all purchases made on the Website, regardless of who the final seller of the Product is.

2. YOUR STATUS

By placing an Order on our Website, you warrant that:

- You are over 18 years of age.

- You reside in the European Union.

3. APPLICATION

3.1 These Terms and Conditions shall apply to any Order or Contract made or to be made for the purpose of selling and distributing our Products. Placing an Order constitutes unconditional acceptance of these Terms and Conditions.

3.2 These Terms and Conditions shall prevail over any separate document that is signed.

4. FORMATION OF CONTRACTS

4.1 To place an Order, you must create an account on the Website and follow the instructions on how to place and/or modify the Order before finalizing it.

4.2 Once a Product is selected for your Order, you will be shown the corresponding price, which will include VAT and any applicable shipping costs. Unless otherwise indicated, all prices will be displayed in Euros.

4.3 To complete the purchase process, you must pay the full amount of the Order. The available payment methods are: Credit or debit card (through a secure SSL payment gateway), PayPal, Google Pay, Apple Pay, and the "Receive First, Pay Later" service managed by SeQura. We reserve the right not to offer certain payment methods for specific orders and to redirect you to others.

4.4 You are responsible for ensuring that all information provided for the purchase is correct and that the payment methods used belong to you and have sufficient funds.

4.5 I agree to receive invoices and refunds for my returns solely and exclusively in electronic format.

4.6 If, after finalizing the Order, you discover it contains an error, please contact us immediately. We cannot guarantee that we can amend the Order according to your instructions.

4.7 AquiMejor reserves the right to change prices. The purchase price will be the one in effect at the time of closing the transaction, barring a manifest error. In the event of a pricing error, we will contact you to cancel the Order and issue the corresponding refund or offer you an alternative.

5. DELIVERY

5.1 We will deliver the Products to the shipping address provided in your Order.

5.2 Delivery times and costs vary depending on the product's seller (AquiMejor or a Partner) and the destination. All detailed information on costs and estimated delivery times will be specified on each product's page and clearly broken down in the shopping cart before finalizing the order. For more information, please see our Shipping Policy.

5.3 We will inform you of any delay in the shipment of the Order. However, to the extent permitted by law, we shall not be liable for any losses, liabilities, costs, damages, or charges arising out of such delay.

5.4 Upon delivery of the Order, the recipient's signature may be required. Please check that the Product shows no obvious faults, defects, or damage before signing.

5.5 If delivery or collection is delayed due to your unreasonable refusal or if you do not accept or collect the package from the courier's office, we may charge you for storage fees and any other reasonable costs we may incur and/or terminate the applicable Contract.

6. PRODUCT UNAVAILABILITY

6.1 If a Product is unavailable after you have placed the Order, we will contact you to offer a similar product or cancel the Contract and refund the amount paid.

7. CANCELLATION AND RETURNS

7.1 You have 30 calendar days from the receipt of the Product to request a return. To start the process, you must access the orders section in your customer account.

7.2 The return address for the Product will depend on whether the seller is AquiMejor or one of our Partners. The correct shipping address will be provided to you along with the return label during the online request process. It is your responsibility to send the product to the indicated address.

7.3 Products must be returned in their original condition, unused, and in their original packaging. For more details on the process and associated costs, please see our Returns Policy.

8. DEFECTIVE PRODUCTS

8.1 We guarantee that the Products will conform to the characteristics indicated by the manufacturer. We make every effort to deliver Products in optimal condition.

8.2 If you receive a Product that you consider defective, please contact us so we can manage it. In the case of a defective product, the seller shall, as appropriate, repair, replace, reduce the price, or terminate the contract, actions that will be free of charge for the consumer. The seller is liable for any lack of conformity that becomes apparent within two years of delivery.

9. VOUCHERS

9.1 You may use gift vouchers or promotional vouchers as a form of payment for your Orders on the Website, according to the specific conditions of each voucher.

10. LIMITED LIABILITY

10.1 Nothing in these Terms and Conditions shall limit or exclude our Liability with respect to (i) fraud or gross negligence; (ii) death or personal injury caused by our breach of duty; or (iii) any Liability that cannot be limited by applicable law.

11. WARRANTY AND CLAIMS MANAGEMENT

11.1 Customer satisfaction is of utmost importance. You can contact us at any time through the channels indicated in clause 1.1.

12. DATA PROTECTION

The processing of your personal data is governed by our Privacy Policy.

13. FORCE MAJEURE

13.1 We are not responsible for any failure, impediment, or delay in the performance of a Contract attributable to any cause of force majeure.

14. GENERAL

14.1 These Terms and Conditions are governed by Spanish law. The parties submit, at their choice, for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of the user's domicile.

14.2 We reserve the right to amend these Terms and Conditions at any time. Any amendment will be published online. Your continued use of the Website will imply acceptance of the new Terms and Conditions.

1. Use of the Website implies your acceptance and agreement with these Terms of Use.

2. We reserve the right to modify these Terms of Use online at any time. It is your responsibility to review them regularly.

3. You may not use the Website for any purpose that is unlawful, fraudulent, infringes on intellectual property rights, or is contrary to our interests.

4. Although we strive to keep the Website available 24 hours a day, we are not responsible if, for any reason, the Website is unavailable at any time. We may modify or update the contents of the Website without prior notice.

WEBSITE REGISTRATION

5. To place an order, you must create a user account, keeping your password confidential. You are solely responsible for maintaining the confidentiality of your password.

TRADEMARKS

6. The names and logos of AquiMejor and any related name, brand design, or slogan are registered trademarks or registered services belonging to us or our licensors.

INTELLECTUAL PROPERTY RIGHTS

7. We are the owner or licensee of all intellectual property rights on the Website and the material contained therein. The total or partial use of the materials for commercial purposes is not permitted without obtaining our prior license.

SPANISH LAW AND JURISDICTION

8. These Terms of Use and your use of the Website shall be governed by and construed in accordance with Spanish laws.