At Aquí Mejor, we want you to shop with confidence. You have up to 30 days to return any product, for any reason.
Below, we explain the costs associated with returns and how you can avoid them.
Standard Return Costs
If you decide to make a return, the following costs will be applied to the return label we provide. This amount will be deducted from your total refund:
- €4.95 for returns in Spain.
- €5.95 for returns in the Balearic Islands and Portugal.
- €9.95 for returns in the rest of Europe.
Avoid Costs with Free Return Insurance!
To help you shop worry-free, we offer the option to purchase our Free Return Insurance at checkout. With this insurance, if you need to return a product, you won't pay anything for the return label!
The cost of the insurance is:
- €1 for orders shipped to Spain and the Balearic Islands.
- €1.95 for orders to the rest of Europe.
Steps to make a return:
- Product condition: Make sure the product is clean, unused, and in its original packaging.
- Packaging: Pack the product properly to avoid damage during transport.
- Return request:
- Access your order by clicking HERE.
- Click on "Order Details" and select the "Return or exchange" option.
- Download the return label.
- Label and shipping:
- Place the return label on the package.
- Drop it off at a Post Office (or the indicated company).
- Refund: Once we receive the order, we will proceed to refund the amount paid for the product.
Important note:
If the product was purchased from an Aquí Mejor partner seller, you can also benefit from the free return insurance. However, be sure to check the return address, as in that case, it must be the seller's.
With Aquí Mejor, you decide: protect your potential return from just €1 and shop worry-free.